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People in Testing Q&A with Ryan Arsenault

Ryan Arsenault - Adventures in QA

This time in the “People in Testing” series, I had the chance to interview Ryan Arsenault who is a Community Manager at uTest. Ryan is working with more than 175,000 software testers from around the world and he has a different view of the software testing industry. I am really glad to get the chance to interview him and to provide his answers in this post to get an idea what other people think of software testers.

Daniel: What is currently your biggest challenge at uTest?

Ryan: I would say that like with any community — especially with ours in how fast we’ve grown with over 175,000 software testers now — the biggest challenge is always providing the content and context to keep people engaged.

How do you match paid projects to the testers strengths, interests, and often devices while simultaneously providing them with opportunities to expand their professional network and career? It’s a daunting challenge, but one that our team is doing an amazing job of, along with our uTester moderators. It also helps that we have some exciting things in the works for later in the year that will continue to allow us to engage at a deep level with our testers as we scale as a community.

You are working together with software testing experts. Have you ever considered to become a software tester?

I’ve never considered becoming one because they’re so much better at it than I ever could be — as they say, I should ‘stick to my day job.’ That being said, working with them for almost two years now at uTest has given me a deep appreciation for what software testers do everyday. Read more